Effective Date: May 16, 2025

Privacy Policy

  1. Information We Collect

We collect:

  • Name, email, phone numbers, date of birth, city/province, postal code
  • Pickleball skill level and preferences
  • Optional info like shirt size, social media handles
  • Usage data, referral tracking, and event attendance
  1. How We Use It

We use your info to:

  • Personalize your dashboard and experience
  • Assign rewards and point tracking
  • Send event reminders and updates
  • Deliver affiliate earnings and member perks
  • Improve user experience and website performance
  1. Data Sharing

We do not sell your data. Your info is shared only with:

  • Internal teams (for member support and reporting)
  • Trusted partners (for perks or referrals)
  • Our email service providers (FluentCRM or Brevo)
  1. Email Preferences

You can opt out of non-essential emails anytime by clicking “unsubscribe” or updating your preferences.

  1. Cookies & Analytics

Our site uses cookies to track traffic, login sessions, and usage behavior. Third-party analytics (e.g., Google, Hotjar) help improve site experience.

  1. Storage & Security

All data is encrypted and stored securely. We use industry-standard protocols to protect your information.

  1. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent. For youth accounts, consent is required and monitored.

  1. Access & Deletion

You may request to view or delete your data at any time by emailing: support@pklballplus.com

  1. Policy Updates

This policy may change to reflect legal, security, or operational needs. We will notify users of major updates.